ChatGPT: what it is and how it works

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The term “ChatGPT” suddenly became trendy in the media. In December 2022, the AI ​​language processor was made available to the public for the first time, quickly surpassing Instagram and TikTok in terms of user engagement. ChatGPT has reached 57 million monthly active users since its public launch and likely surpassed 100 million in January, while it took TikTok nine months and Instagram two and a half years to reach those numbers. The proliferation of AI and the subsequent increase in its complexity have generated new discussions about its functionalities, where and how it should be used. What is that? What is the mechanism that allows this to occur? Will it be useful to anyone? If you want to know everything about ChatGPT, keep reading. What is ChatGPT? ChatGPT is nothing more than an AI tool, which operates in a similar way to a search engine and was developed by OpenAI, a machine learning research company created by Elon Musk. Dialogue-focused technology can take user questions and provide answers. The chatbot can also produce a variety of other documents, including email drafts, code ideas, poetry, and academic writings. Additionally, ChatGPT can be used for solving philosophical and mathematical problems. In its early stages, ChatGPT enjoyed broad public support.

It was hailed as “the greatest artificial intelligence chatbot ever given to the general public” by the New York Times. The Atlantic named him one of the “Breakthroughs” of the year for this reason. The Guardian stated that the level of detail of the technology and the similarity with human writing left them impressed. On Tuesday, October 10, Insider reported that Microsoft is in talks to invest $10 billion in OpenAI. A Semafor survey composed of interviews with sector experts provided the data. Others hypothesized that the technology would eventually make its way into Microsoft's Office suite, including Industry Email List Word and telligent and more comprehensive answers. The program uses a large corpus of online materials, such as news, blog posts, and even tweets, to create this data and respond to users. ChatGPT can retrieve stored information when questions are asked about a particular topic, as long as it has access to the material. Unlike voice assistants, which receive data as orders are spoken, this tool learns from its users and exchanges information via text only. Generative AI can provide a new and imaginative answer to a user's question.



Certain significant restrictions, however, prohibit broad and rapid implementation. What are the practical uses of ChatGPT? Many people are optimistic about ChatGPT and its potential impact on the business communications sector. While ChatGPT is awesome, it wasn't designed for use in customer service applications, so it differs significantly from dedicated systems like ChatGuru in important ways. ChatGPT lacks four essential features for automated customer support: Accuracy: Information provided is not always accurate. Explainability: it is not clear where the information is obtained from. Security: ChatGPT lacks a backend administration interface, making it impossible for companies to make the necessary adjustments to make the bot better all the time. The possibilities brought by ChatGPT and similar language models excite us here at ChatGuru . Our platform is designed to address the unique challenges of commercial customer service, so ChatGPT is not a replacement for it. However, it represents an exciting new frontier in artificial intelligence, and we want to leverage its underlying technology in many more ways in the future.